The My Auto Group

  • Phone: (888) 960-2354

Employment Opportunities

Job Openings


Job Responsibilities:

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Job Duties:

  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains security by following procedures.
  • Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.

Receptionist Skills and Qualifications:

Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management

Apply for Position

Sales Manager

Sales Manager Job Responsibilities:

Sells products by implementing sales plans; supervising sales staff.

Sales Manager Job Duties:

  • Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
  • Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
  • Implements national sales programs by developing field sales action plans.
  • Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
  • Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
  • Completes national sales operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains national sales staff by recruiting, selecting, orienting, and training employees.
  • Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Sales Manager Skills and Qualifications:

Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge, Developing Budgets, Staffing

Apply for Position

Service Appointment Coordinator

The My Auto Group in Muskegon, MI is looking to add a Service Appointment Coordinator to our Business Development Center. This is a great career opportunity for applicants with automotive BDC experience, or for someone with other customer service/telephone contact experience. You will be joining a veteran team of 3 full time service appointment coordinators.

"This position includes a base hourly pay and a commission plan with bonuses."

Responsibilities for our BDC positions include:

  •  Answering incoming service calls and scheduling Service appointments
  •  Responding to and following up all customer Internet inquiries via email.
  •  Making follow-up calls to customers.
  •  Interacting with customers as well as with all dealership departments.
  • Automotive BDC experience is preferred but will train candidates with customer service and/or telephone contact experience.
  • Candidates must be reliable and must report to work every day on time
  • We want friendly upbeat people who like talking on the phone and helping people find answers to customer's questions about our extensive line of products.
  • Ability to address and answer customer requests via phone and e-mail skills.
  • Strong organizational skills and the ability to effectively multitask.
  • Ability to follow instructions to perform tasks for Service BDC Manager.
  • Ability to encourage customers to schedule appointments.
  • Excellent written and oral communication skills a plus.
  • Determination to effectively follow-up with customers.
  • Ability to work some Saturdays and some nights
  • Basic knowledge of computers.

Apply for Position

Sales Specialist

Job Duties:

  • Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
  • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
  • Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
  • Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
  • Provides sales management information by completing reports.
  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.

Automobile Salesperson Skills and Qualifications:

Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Financial Skills, Documentation Skills, Scheduling, Telephone Skills, Listening, Verbal Communication, Customer Focus, Job Knowledge

Apply for Position

Automotive Service Technician

Automotive Service Technician Job Responsibilities:
inspects, maintains, and repairs electric, gas, hybrid and alternative fuel vehicles. In smaller businesses.
 Will Train!!

Automotive Service Technician Job Duties:

  • Organizes work by reviewing daily requirements; checking and gathering supplies.
  • Completes vehicle service requirements by washing windows, lubricating, changing filters, tires, and belts, keeping coolant, window cleaner, and tire air up to level, etc.
  • Keeps vehicles presentable by washing and polishing exterior; vacuuming and polishing interior, removing waste.
  • Stores and retrieves vehicles by driving and parking vehicles.
  • Secures vehicles by locking doors, windows, and trunks; observing and reporting suspicious persons and incidents.
  • Maintains safe environment by watching out for pedestrian traffic; following standards and procedures; complying with traffic and driving regulations.
  • Updates job knowledge by participating in educational opportunities; reading service publications.
  • Accomplishes maintenance and organization mission by completing related results as needed.
Automotive Service Technician Skills and Qualifications:

Equipment Maintenance, Lifting, Decision Making, Problem Solving, Reporting Research Results, Self-Motivated, Judgment, Results Driven, Quality Focus, Productivity, Safety Management
Apply for Position

Parts Manager

The Parts Manager is responsible for running a profitable and efficient Parts department. He/she will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, pricing, merchandising, displaying, and advertising.

Primary Duties:

  • Prepare, administer, and monitor an annual operating budget for the Parts Department.
  • Forecast goals and objectives and strive to meet them.
  • Create and maintain a positive relationship with customers, ensuring that department staff is helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.
  • Ensure the parts inventory and reconciliation is completed in a timely manner
  • Ensure a timely turnaround of parts needed for internal jobs.
  • Attend managers' meetings and strive for harmony and teamwork with all other departments.
  • Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales. Comply with hazardous waste disposal and OSHA Right-to-Know regulations
  • Hire, train, motivate, counsel, and monitor the performance of all department staff.
  • Direct and schedule the activities of all department employees. Monitor department employees' payroll records.
  • Conduct meetings with department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
  • Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
  • Handle customer complaints immediately and according to the dealership's guidelines.
  • Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business.

Required Experience and Skills:

  • Must have strong leadership and organizational skills
  • Strong communication skills are required to work with customers , employees and vendors
  • Required to maintain the profitability of the department while controlling expenses and maintaining customer satisfaction
  • Must possess and demonstrate excellent verbal and written communication
  • Must be willing to work extended hours as needed, including evenings and weekends
  • Must have previous management experience in the auto industry*

We offer:

  • A hands on management team willing to work closely with you to maximize your potential
  • A company that is committed to growth as well as customer satisfaction
  • A dynamic fast-paced work environment
  • Opportunity for rapid career growth
  • An aggressive compensation plan and paid vacation time
  • An excellent benefits package.
  • Opportunity to use leadership abilities and positively influence others
  • Mentoring from professionals with a proven track record

Job Type: Full-time

Required experience:

  • Parts Management: 1 year
Apply for Position

Financial Manager

My Auto Import Group fast growing dealership which is a dynamic leader in the automotive retail industry is looking to add a self motivated Financial Manager. 



  • Greeting client to effectively time transition from Sales to Finance.
  • Determine client's financing needs based on a professional interview process.
  • Educating client the value of these options and products and assist him to make the wise and best decision.
  • Processing finance transaction including lenders approval and timely funding.
  • Ensuring that all administrative processes are handled timely and in compliance with company policy.
  • Ensuring 100% compliance with all state and federal laws and regulations.
  • Ensuring clients satisfaction on every transaction and address it immediately if needed. Providing an exceptional client experience.
  • Achieving targeted Sales and Finance departments' goals. Finance manager performance is measured by achieving Targeted Client Satisfaction Index and Targeted Sales and Finance goals.
  • Follow all company policies and procedures.
  • Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.



  • Proven ability to provide an Exceptional Client experience.
  • Proven ability to achieve targeted goals.
  • Excellent Verbal and Written communication skills.
  • Prior sales experience preferred but not required.
  • Excellent customer satisfaction skills. 
  • Professional appearance and work ethic.
  • Self- starter and self- motivator.
  • High detail-oriented and well organized.

Apply for Position

Assistant Office Manager

The My Auto Group is seeking a full time Assistant Office Manager to join our team at our My Import dealership in Muskegon, Michigan.

Responsibilities for our Assistant Office Manager positions include:

  • ·         Keeps schedules clean and up to date.
  • ·         Assist in monthly closings.
  • ·         Produce and review journal entries.
  • ·         Review schedules, journals, and general ledger.
  • ·         Preparing reconciliations for assigned accounts.
  • ·         Research and resolve any discrepancies or problems with the         billing process.
  • ·         Other duties as assigned.

Job Requirements:

  • ·         Organized and has the ability to multi-task
  • ·         Pays attention to detail
  • ·         Strong analytical ability.
  • ·         Experience with accounts payables & receivables required.
  • ·         Microsoft Office proficient.

Required experience:

  • ·         Automotive Billing / Accounting: 1 year

My Auto offers competitive pay and benefits including medical, dental, vision, life insurance, 401k, and paid vacations in a growth oriented environment!

Apply for Position

Automotive Sales BDC / Sales Appointment Coordinator

We are seeking a full time Internet Sales Specialist to join our growing Business Development Center. This is a great opportunity to work within a very successful family owned dealership that cares about their employees. The ideal candidate must have a great personality, be highly motivated and well spoken.

We are looking for a very detail oriented multi-tasker with first class customer service skills.  This is a high volume position requiring computer skills and the ability to think on their feet.


  • Respond to internet inquiries to generate appointments for our sales professionals
  • Make outbound calls and follow up emails with our prospects daily
  • Effectively communicate with customers to determine their needs and wants
  • Provide the highest degree of customer satisfaction


  • Strong verbal and written communications skills
  • Computer skilled individual who works well in a very fast paced, team environment
  • Outgoing personality with the ability to develop relationships by phone and email
  • Willingness to learn new things and adapt to change quickly
  • Good organizational and time management skills
  • Previous BDC, automotive or internet sales experience is a plus


  • Great earning potential
  • Flexible work schedule
  • Positive work environment with growth opportunities
  • Excellent benefit package including company contributing 401K, health insurance, dental insurance, vision insurance, paid vacation and more

Apply for Position


The My Auto Group

1860 E Sternberg Rd
Directions Muskegon, MI 49444

  • Sales: (888) 960-2354
  • Service: (888) 698-2110
  • Parts: (888) 479-3074


  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed